Refund policy

You can return unused items in their original packaging within 30 days of delivery.

To start a return, email hello.sushudha@gmail.com with your order number and we'll send you the return address. Items sent back without first requesting a return will not be accepted.

The customer pays return postage unless the item arrived faulty or wrong, in which case we cover it.

For hygiene reasons, we can't accept returns of opened toothbrushes unless they're faulty.

Refunds go back to your original payment method within 14 days of us receiving your return.

This doesn't affect your statutory rights under UK consumer law.